Shawn Caldwell, patient access representative at Outer Banks Family Medicine – Avon, joined the practice in 1991 when they were at the Hatteras Medical Center. She is a wealth of information to her team given her experience and knowledge.

Caldwell has an innate ability to put patients at ease and feel confident in the care they are going to receive, and they rely on her to help them navigate their medical needs. Her compassion for her team and her patients shows in everything she does. She is diligent and thorough, and takes great pride in her work. Her ability to adapt and thrive in the constantly changing environment is undeniable.

Caldwell’s fellow team member shared, “Above being phenomenal at her job, she’s a friend who will show up for you in the good and the bad.” She continued, “We’re grateful to have her!”

Pictured, Left to Right: Bentley Crabtree, MD; Jamie Fountain, MD; Deb Childers, Patient Access Representative; Bobbie Adams, Practice Manager; Caldwell; Angie Fant, Patient Access Representative; Whitney Dempsey, RN; Staff Nurse; Maggie Williams, RN, Staff Nurse; Heather Jeanette; Nursing Supervisor; Bonnie Koehler, Medical Assistant.