For Immediate Release
Contact: Jennifer Schwartzenberg
Director of Community Outreach and Development,
The Outer Banks Hospital
Date: July 7, 2022
Heather Tolson, Supervisor of Patient Access Services – Admissions, joined the hospital on April 19, 2004. She began working nights in the Emergency Department, and soon became the go-to person for any registration issues. Due to her knowledge, dependability, and dedication, she has been promoted several times to Patient Access Trainer, Lead, and most recently, Supervisor. Team members appreciate Tolson’s calm, poised demeanor and ability to provide support across multiple departments. She is a true team player, helping to cover shifts at any time of day or night, always with a smile. She regularly goes above and beyond by educating, training, mentoring, and leading other members of the team.
Pictured, Left to Right: Vanessa Thompson, Patient Access Representative I; Jennifer Outland, Patient Access Representative II; Karla Sawyer, Patient Access Representative II; Patricia Minnefield, Director, Patient Business Services; Tolson; Shawn Shanholtzer, Patient Access Team Lead; Carol Moore, Patient Access Team Lead; Amy Montgomery, Senior Administrator of Operations; Amanda Patrick, Patient Access Representative I.